Assignment Task:
Unit learning outcomes
1. Demonstrate the following knowledge and understanding
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Get Help Now!- Understand the strategic context of operations and project management and how tools, techniques, frameworks and academic models relate to operations and project management solutions
2. Demonstrate the following skills and abilities
- Analyse the operational and project management requirements of organisations to generate appropriate and coherent solutions whilst demonstrating practical application of project management software to develop a project plan
Business Report Task:
Use the Heathrow Terminal 5 Case Study, your own reading and research of Operations and Project Management concepts and models to answer the questions below in the form of a formal Business Report. This written Business Report must be individual and the product of your own work.
The Business Report should be written in the style of a management consultancy report analysing the planning and execution of the Heathrow Terminal Five project and seeking to present lessons learnt and operational knowledge in operation and project management gained in this unit.
You should specifically address the questions below:
- Discuss 3 key Project Management Failings in the Heathrow Terminal Five Project and how these failings can be effectively mitigated or reduced in similar operations and capital projects.
- Discuss 3 key Operations Failings in the Heathrow Terminal Five Project and how these failings can be effectively mitigated or reduced in similar operations and capital projects
- Produce a comprehensive risk assessment plan including a risk log and risk probability/impact matrix for one of the IT related failures such as the baggage reconciliation system. Discuss suitable contingency plan that must have been put in place prior to the installation of the systems for each of the risks identified in your risk log.
- How quality framework such as TQM and associated tools could be used to improve quality throughout the project including the initiation, planning, execution and delivery phases.
You must use relevant academic models, frameworks and concepts in your Business Report, demonstrated through credible and quality citations.
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